You might even have written it down somewhere. Stephenĭid you set up the original administrator account using a Microsoft email address as your MSA (Microsoft Account), which is what I strongly recommend? If so, your logon password is the same as your email password, and this is something you might still remember. Please suggest a solution, as I would like to upgrade to Windows 10. The obvious thing I have not done is pay for some commercial cracking software, but I have no idea which (if any) are reputable and effective. It’s easy enough to back up our personal data, so I have considered a factory reset, but I am certain it is going to ask for an admin password. I’ve also tried some processes mentioned online, with no success. I’ve tried all of the obvious variations, which followed a pattern I used for my old iMac. Now I have simply forgotten the password. As recommended by many sources, I created separate user accounts for my wife and myself, and I have not needed to log in as admin for a while. I have an HP laptop running Microsoft Windows 8.
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